a2bmoves.co.uk Basingstokes house clearance and removals company Hampshire Winchester house moves

A–2–B Terms Conditions & Insurance Policy


You are not entitled to cancel this contract once you have agreed and confirmed the quotation. Should you wish to terminate the contract, please do so in writing or by phone to A2B. In the event of a termination of contract, A2B reserves the right to recover all reasonable costs incurred up to the point of termination. Should A2B have cause to terminate the contract, the customer will be entitled to redress for any out of pocket expenses incurred.


A2B reserves the right to charge a deposit depending on the nature of the goods to be carried and the distance involved.


Valid for 90 days, Must be confirmed in writing or phone call, Any variations must be confirmed in writing before being actioned. Any variations are chargeable and not included in the original quote.


All goods must be presented in a manner ready for collection, i.e boxed, dissembled, etc. Furniture should be stable and free from other goods and clean.


Fragile goods must be adequately packaged and acceptable for collection. A2B reserves the right not to move goods which are deemed to be inadequately packaged or presented as required above. If in doubt, consult A2B for packing advice. This does not apply where your quote includes packaging of goods.


All monies, jewellery or valuable personal effects must be transported by the customer themselves.


Any claims for damages or losses should be communicated to A2B as soon as is reasonably possible.

These Terms and Conditions do not affect your statutory rights as a Consumer.

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